Chances are you aren't the only one asking.
General FAQs
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My schedule is open 30 days in advance so if you are unable to find an open slot it is either past the 30 day marker or I am fully booked. The appointments will open up as the time comes up. So, a 3pm appointment would not open up until 3pm 30 days before that appointment. Your best bet would be to hop on at the beginning of my business hours or right at the time you’re going to want to make your appointment.
Caveman terms for prebooking:
30 days in advance means that if the current date is April 1st the booking site will show you all the days & available slots all the way up till April 30th. That's 30 days from April 1st. With each passing day, one more day opens. So May 1st will open up on April 2nd. May 2nd will open on April 3rd and so forth.
Please note that only returning clientele are allowed to book facial treatments using the online scheduling system.
If you are not currently coming in for skin services every 4 weeks you are not considered a regular/returning client and the booking system will automatically cancel your appointment.
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Only returning clients (Kaua’i Location) are able to view & schedule sugaring appointments as an add-on service to any facial treatment.
If you are trying to book a solo/ala carte sugaring appointment and you are a returning client, you may contact me for available slots or do so at your next facial service.
Please note that solo sugaring services are few & limited since skin health is our primary focus of practice.
Therefore, we highly recommend adding on your regular sugaring maintenance visits (ex: brazilian, brows/lip, underarms) to an already existing facial appointment.
*The online booking system will not allow you to book a solo sugaring service unless it is attached to a facial treatment (Kaua’i Location)
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Yes! Unfortunately I am a one man band and although I enjoy sugaring hair removal, corrective skin care is my speciality.
If an existing client is no longer able to see me for treatments I will then contact those on my waiting list to potentially come as a new client.
If you are interested in being added to my waitlist please schedule a consultation online or contact me.
If you’re looking for a one-time facial service, someone who wants to enjoy a relaxing spa-like facial, or interested in visiting every 3 months or so, I am most likely not the esthetician for you. While feel-good facial treatments are a beautiful thing, there is nothing like uncovering a persons natural beauty through results driven treatments. My clinical practice focuses on correctional holistic skin methods and current clients must be maintaining their skins health by coming every 4 weeks (monthly) . To achieve the best results clients must be compliant with using the proper recommended products & lifestyle changes. I simply cannot expect to see major improvement in the skin with a one time visit just as you cannot expect to lose weight by working out once or 3 times a year.
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Returning clients are those who are regularly coming to see me for facial services every 4 weeks. If you have seen me in the past and wish to resume your treatments, please schedule a skin consult. I understand that certain life changes may result in not seeing me for a period of time but if its been over 3+ months since your last visit your skin has most likely changed and your skin needs time to become acclimated with the professional products prior to regular treatments.
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Products can be purchased by visiting the “shop” tab of this website. Guests receive complimentary shipping (no matter how big or small the order is). Shipments are sent out daily (excluding holidays).
Not sure what to get? Schedule The KBK Skin Reset for a complete customized skin plan curated for your unique skin needs.
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Yes! You may purchase a specific value amount directly from this website under the “Shop” tab that can be emailed to your recipient. Note that purchasing from the website generates a code for the recipient, not a digital certificate. For a physical certificate please contact me directly. Once purchased a physical certificate can be mailed to the recipient or buyer at no additional cost. Gift cards have an expiration date of 2 years from purchase and cannot be used on skincare products or tools
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To reschedule or cancel your existing appointment you can either use the email confirmation that was sent to you the day you made the appointment OR by logging into your account on the booking site. The booking site will not allow you to cancel or reschedule an appointment that is outside of the 24 hour notice terms or 30 day marker mentioned above.
Direct messages via social media are unprofessional and unacceptable.
If you need to edit or change a specific appointment service I kindly ask that you contact me immediately and not wait till the day of to notify me. This will allow me ample time to fill the empty slot if you are taking off an add-on service.
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All appointments made online are considered appointment requests in order to maximize my limited time at both locations.
Please make sure to stay updated on your upcoming appointments by checking your confirmation email reminders.